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RETURNS POLICY

Conditions for returns/exchanges:
• All items must be returned in a new, unworn, and unwashed condition and free of pet hair and smoke. All original tags and accessories, patches, accents, embellishments, buttons, zippers, etc. must still be attached. 
• If you believe you have received a defective item, please contact us within 5 business days of the original shipment date. We cannot be responsible for items damaged in shipping or by recipient.

Returns 
ILoveFuFu Clothing does not accept items back for refunds – only exchanges. There are 3 reasons why we will accept an exchange:
1. The size of the item shipped does not match the invoice
2. The wrong item was shipped 
3. The item was defective

Exchanges
Please follow our return guidelines shown above when returning your product for exchange. Please note on the packing slip the item you are exchanging, the desired item, and the reason for exchange. For best results, please contact our customer service at INFO@ilovefufu.com  so we may assist you in getting the correct size or item. Our stock changes frequently, contacting us prior to your exchange is the best way to insure we have your desired exchange item in stock.


• Exchanges must be initiated within 5 business days of delivery date.
• The customer pays for shipping of the exchange back to our warehouse. 
• We are not responsible for loss/damage in shipment. Please insure your items.
• Exchanges are shipped back to the customer using ground shipment.
• Shipment of your exchanged merchandise from our warehouse is paid by you unless we made an error with your original order.